Report or claim a lost / found item
If you find a lost or abandoned item, please return it to us.
You can hand it to the driver, or drop it at our nearest agency so that its owner can claim it.
If you have lost or forgotten an item in one of our buses, contact Customer Care as quickly as possible, by calling + 212 5 20 55 20 55 from 7 a.m. to 9 p.m., 7 days a week, and describe the lost item (type, size, colours…).